Making Your Shopping Experience Easier
We want you to be happy and comfortable with your decision and experience.
So, we have developed our Five-Star Selection System to make your
selection easier. Each brand is independently rated by 3rd party industry
experts comparing a variety of factors that impact the quality and performance
of your carpet.
How It Works
The Flooring America Five-Star Selection System will guide you in
selecting your carpet. It is designed to ease the technical decisions of
selecting carpet so that you can focus on the color, style and texture you want.
We categorized our entire carpet selection according to performance
characteristics and exclusive warranties. This system and the applied ratings
are based on results from independent laboratory analysis of carpet and cushion
with high quality installation standards.
Five-Star Selection System
The independent ratings take into account various factors that affect the
quality and performance of your carpet.
Designer
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Five-Star
Five-Star Ratings are awarded only to the best in any field, and
such is the case for our Five-Star products. This all-inclusive
package of carpet, cushion and installation offers the strongest warranty
package in the industry. These carpets are all performance tested to give
you quality above and beyond the toughest standards in the industry. Only
the very best can earn the Five-Star rating.
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Four-Star
The Four-Star collection offers a level of performance not
available in other carpet stores. These long-lasting, richer, thicker
carpets are made to give you the high standards of luxury and performance
you desire. The Four-Star combination of carpet, cushion and
installation includes extended performance warranties. Only our high
performance carpets are good enough for the Four-Star
classification.
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Three-Star
Our Three-Star group offers the broadest selection of
performance-tested carpets and cushions meeting high standards for
unsurpassed resistance to matting, stains and static shock.
Three-Star products, featuring a wide selection of nationally known
fiber brands, offer a great balance of performance and value.
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Two-Star
The Two-Star group contains an impressive array of quality
carpets, in a wide range of colors for any room in your home. The
Two-Star collection of carpet and cushion offers good value where
wear and stain resistance is desired but where budget restraints are also
a prime consideration.
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One-Star
Products rated in our One-Star, or standard performance
category, offer the minimum level of performance sold by Flooring America.
Our One-Star offerings include olefin berbers or basic nylon
carpets at very affordable prices. This product combination (carpet &
cushion) offers an economical answer to those situations in which
performance is secondary to budgetary requirements.
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Warranties not valid for non-owner occupied dwellings. Consult fiber
warranties for specific warranty item descriptions. See store for
details.
Maintenance
Maintenance is also very important in extending the performance of your
carpet. Flooring America's Warranties require compliance with the manufacturer's
recommended care and cleaning instructions and are void if not followed. Please
read the manufacturer's warranty carefully for care and cleaning instructions as
well as a specific installation warranty.
Cushion
Cushion also affects the wear and performance of your carpet. Therefore, we
also applied our Five-Star Selection System to our cushion line to assure
you the perfect combination of carpet and cushion that will maximize the life of
your carpet investment. Warranties only apply to carpet and cushion combination
of the same rating.
Installation
Installation is the final factor that influences the life of your new carpet.
Our professional installers ensure proper installation. All carpets rated under
the Five-Star Selection System carry a lifetime installation warranty.
Your satisfaction can be ensured with the proper combination of carpet, cushion,
installation and maintenance. Only Flooring America offers you this total
Five-Star Selection System.
Don't forget to check out our carpet with the Confidence Plus Warranty, just
look for this symbol:
Our 60-DAY "DECORATIING DECISION" REPLACEMENT WARRANTY
Look for select flooring with this symbol and take the worry out of your
decorating decision. You can change your Confidence Plus flooring for another
style or color from the same manufacturer within 60 days after installation. We
will pay materials and labor costs for replacements.