Follow these tips for care and cleaning of your carpet.
You May Experience These Things...
There are a few things that may happen to your carpet after it is installed. They are nothing to be concerned about
and can be easily cured.
Most carpets retain some loose fibers after they leave the mill or store. These fibers often appear as balls
of fluff on the surface of your carpet or in your vacuum cleaner. With time, they will work their way out
of the carpet and no longer be a nuisance. Shedding primarily occurs with cut pile carpets.
Occasionally, loose tufts will appear above the carpet surface. To remove the loose tufts, clip them to be
even with the carpet's surface. DO NOT PULL OUT LOOSE ENDS! If you do, you will permanently damage the carpet.
You may notice some variations in the color of your carpet - one area may seem to change color when you look
at it from different directions. This is because light reflects differently as the pile is pushed in a variety
of directions. Foot traffic generally causes this to happen and the best solution is to sweep or vacuum the
pile in a uniform direction. Shading is impossible to eliminate in some cut pile styles, and is part of the
character of velvets and saxonies.
During times of high humidity, your carpet might experience some slight rippling. This situation usually resolves
itself as the carpet settles. If the problem persists, please call your flooring retailer.
The New Carpet Smell
Like new cars, some new carpets have a "new carpet smell." It is nothing to be concerned about and
usually goes away within a week, sometimes within days. There are some things that you can do to minimize
the smell. Most importantly, be sure to ventilate the area as much as possible. You should open the doors and
windows. Use fans to keep the air circulating during installation and for up to 72 hours afterwards. Take
advantage of your heating or air conditioning fans, if you have them. You should also vacuum your carpet often
to help remove the odor.
When your home's relative humidity is low, a static charge can build up in your carpet as you walk across it.
If you touch something made of metal, you get zapped. There are commercially available products you can apply
to your carpet to reduce or eliminate static electric build-up. Patience is also a good remedy. Your carpet
will hold less of a charge as time goes by. Most nylon fibers are pre-treated to reduce static electric
Your carpet will display crushing in spots where heavy objects have been placed. To raise the pile back to
its former height, you may have to do some vigorous brushing. You can also try passing a hot steam iron over
the indentations, but bring the iron no closer than 6 inches above the carpet. Be sure to contact your sales
professional or manufacturer of your carpet to avoid nullifying your warranty.
How to Keep Your Carpet in Great Shape
Your new carpet will bring you much satisfaction in the years to come, but only if you keep it in great shape. Here
are a few tips to make your relationship with your carpet a long and happy one.
Vacuuming is Key
Vacuuming is key to keeping your new carpet looking new. Dirt and grit embedded in the pile will affect your
carpet's color and cause matting, so you'll want to vacuum heavy-traffic areas every day if possible. Less
heavily used areas can be maintained with once-a-week vacuuming. Vacuum about three passes for light cleaning,
and up to seven passes where there is more soil.
For best results, a high suction vacuum cleaner with a beater bar or rotating brush should be used according
to the manufacturer's directions. Make sure you adjust the attachment to the proper height for your carpet.
For loop pile carpet, avoid attachments with teeth or ridges.
Capture that Stain
Resista Dry Carpet & Rug Cleaner will help you keep your carpets looking fresh and beautiful for years to come! The powder
is made up of thousands of absorbent polymer particles that work like sponges to absorb dirt, spots, spills and odors. This
environmentally friendly formula is safe on all stain-resistant carpets Ė even wool. Since itís dry you can clean and use
your carpet in 30 minutes or less!
Vacuuming won't always take care of your carpet cleaning needs. Sometimes you need to do a little heavy duty
cleaning to get your carpet looking like new again.
Many different types of carpet cleaners are commercially available, including dry cleaners, spray-on
foam cleaners and wet shampoo. Because there is a chance that these can damage your carpet and invalidate
your warranties, please call us to check which cleaning method is best for your particular fiber and carpet.
The best method, however, is to hire a professional carpet cleaner to give your carpets a thorough cleaning.
When you decide to have your carpet cleaned professionally, choose the carpet cleaner with the same care
you'd take in maintaining any major investment. Don't be afraid to ask your carpet cleaner for a reference
or a firm estimate. And don't hesitate to call us for a recommendation.
Give It a Rest!
Redistributing the load your carpet bears can lengthen its life. So, rearrange your furniture periodically
to give some areas of your carpet a rest.
Warranty and Required Maintenance
Regular carpet care and routine maintenance are essential to maintaining your warranty coverage. Over time, normal foot
traffic and soiling will cause a change in any carpet's appearance. Hot water extraction, either alone or in combination
with cleaning, is required to maintain your warranty.* The service must be performed by a trained carpet care
professional every one and a half to two years to refresh the texture and rejuvenate the fibers in your carpet. You
must retain your receipts for proof of maintenance service, should a warranty claim arise.
*Do not use hot water extraction with natural fibers. It may cause fading or shrinkage of wool or sisal.
Each fiber manufacturer has its own definitions and limitations regarding stain, soil and static resistance. Abnormal
matting, crushing or loss of texture retention from normal foot traffic is defined by the standard rating scales and
definitions set forth by each fiber manufacturer.
Things To Have Handy
The following solutions should be kept handy for treating spills and stains.
Detergent: Mix 1/2 teaspoon clear dishwashing detergent with 1 cup warm (not hot) water.
Pre-Soak Solution: Mix 1 teaspoon enzyme laundry detergent (such as Axion, Biz, or others) with 1 cup water.
Hydrogen Peroxide: Mix 1/2 cup hydrogen peroxide (3% strength available in drugstores) with 1 teaspoon of household ammonia. Use within two hours of mixing.
Ammonia: Undiluted household ammonia.
Dry Powder Cleaner: Powdered carpet cleaner.
Dry Cleaning Solvent: Non-oily, non-caustic type solvent sold for spot removal on garments. Caution: may be flammable.